Cookie and Local Storage Notice
Effective date: 10 November 2026
This Cookie and Local Storage Notice (“Notice”) explains how SWEET BIZ PTE. LTD. (“Sweet Biz”, “we”, “us” or “our”) uses cookies, browser storage and similar technologies on sweet-audio.net and in some Sweet Audio plugin features. Read it together with the Privacy Policy.
Cookies are small text files stored by your browser on your device. Browser web storage enables the storage of a larger amount of data than cookies.
1. The Sweet Audio website
Necessary privacy settings
1.1 We use secure, first-party cookies to remember your privacy choice and link it to a protected consent record. These cookies apply only to the website where you make your choice and expire within six months. If the cookies are cleared, we will ask you to choose again.
1.2 The consent record shows what you chose, when you chose it, and the language and version of the wording shown to you. We keep only the minimum evidence while your choice applies and for 12 months after it expires or you withdraw it.
Website analytics and campaign attribution
1.3 We host Matomo on our EU server. The site loads it only after you accept analytics. Matomo’s own browser cookies are turned off. To measure activity, Matomo uses a random visitor reference linked to your consent. The records are pseudonymous. They use a reference in place of a direct identifier, but they may still be linked to you.
1.4 Matomo measures page views and selected actions. For up to 30 days, it links the most recent campaign tracked with your consent to paid orders. We do not send Matomo names, email addresses, payment details, licence tokens or receipt URLs.
1.5 We keep raw records and links between campaigns and orders for 30 days. We keep reports that combine the data for 24 months.
1.6 Analytics is optional. You can check out without it. We save campaign labels for Matomo only after you accept analytics. We remove these labels from the page address if you reject analytics or start checkout before making your choice.
1.7 Use Privacy settings to change or withdraw your choice as easily as you made it. If you withdraw your consent, we stop measuring your activity and clear any campaign information waiting to be linked to an order. Withdrawal does not affect processing that was lawful before you withdrew.
YouTube videos
1.8 YouTube loads only after you allow it using Allow YouTube content, Privacy Settings or Accept all. Its privacy-enhanced player still sends personal data to Google and may use cookies or local storage for playback, security, non-personalized ads and measurement.
1.9 YouTube permission is separate from analytics and lasts 182 days. Changing one choice does not renew the other. Our necessary cookies and consent records remember your choice as described in clauses 1.1 and 1.2.
1.10 Withdraw permission in Privacy Settings in the popup or footer to remove the player and block further loading. Closing the popup stops playback but keeps your choice. Withdrawal does not clear Google’s storage; use your browser settings to manage it.
1.11 See our YouTube privacy details for more about Google, data use and transfers. Watch on YouTube opens Google’s website under its own terms and privacy controls.
2. Moonbase product, account, checkout and licensing actions
2.1 If you choose a feature that uses Moonbase, the site may load Moonbase code or take you to a page run by Moonbase. Moonbase and its providers may then use storage for accounts, security, payments, making features work or saving preferences.
2.2 Data can be stored or accessed without consent if this is strictly necessary to provide a feature you expressly request and the law allows it. Any other storage or access on a Sweet Audio page requires your consent first.
2.3 Moonbase’s Privacy Policy for Buyers applies to the technologies used and the way data is processed on pages that Moonbase runs. It also applies to other processing when Moonbase decides why and how to process the data.
2.4 If you accept analytics, the store on our site may save ad click IDs from campaign links and send them to Moonbase to measure which ads lead to purchases. You can withdraw permission in Privacy settings. Even if you reject analytics, Moonbase may keep basic information about where you came from, such as the referring site or ad platform, for that browser tab. Moonbase may link this information to an order. Its buyer policy explains how it handles this information in purchase records.
3. Local access by plugins
3.1 If a product uses device-based licensing, its plugin may get or create a device ID and device name. It may do this when the product loads or runs, or when a trial, activation or licence check is requested.
3.2 Plugins may access or save device and licence IDs, activation or validation tokens, trial status and preferences on your device. Depending on the feature, plugins use this data to provide and check a licence or trial, enforce activation or trial limits, remember settings and diagnose errors on your device.
3.3 Licensing records usually stay on your device while you can use the licence or trial, or until the records expire, are replaced or are removed. Preferences stay until they are reset or deleted.
3.4 A plugin may create a diagnostic log on your device when it runs. The log may include details about errors, basic information about the app or system, and local file paths used for an operation. The log stays on your device until it is deleted. It is never sent to us automatically.
4. Your controls
4.1 When we ask for consent to non-essential storage on a Sweet Audio page, you can say no. You can later change or withdraw your choice as easily as you made it. Withdrawal does not affect storage or access that was lawful before you withdrew.
4.2 Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Your web browser may provide functionality to clear your browser web storage. If you block or clear site data on a Moonbase-hosted page, you may be signed out or some Moonbase features may stop working.
4.3 Clearing browser data does not delete personal data in account, order or licensing systems. It also does not remove licensing information a plugin saves on your device. For help with that information, contact support@sweet-audio.net.
4.4 See the Privacy Policy for your privacy rights.
5. Contact
5.1 Email dpo@sweet-biz.com with questions about this Notice.